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Forum Discussion
alokeprasad
Oct 28, 2023Mentor
Plugging devices to the ethernet ports of RBS53 knocks it off the network
After manually updating the firmware's on my one RBR and 2 RBS's, everything works fine, with good wireless backhaul between the router and the satellites. When I connect 2 devices (Dish hopper an...
CrimpOn
Oct 30, 2023Guru - Experienced User
Does this happen if only one of the devices is connected to a satellite?
Moving the Dish Hopper is not trivial, but the Chromecast could be connected directly to the router. Does that cause a problem?
When these devices are connected with Ethernet, are they configured to turn off their WiFi connection?
Are they both connected to the same television?
What I suspect is that the Ethernet connection is causing a 'loop' of some sort, which overwhelms the satellite CPU or the actual Ethernet switch that is built into the satellite hardware. Alas, this would not be trivial to validate.
Could you
- connect to a satellite web debug page using the Orbi web administration credentials ("admin" and password)
https://kb.netgear.com/000053867/How-do-I-connect-a-satellite-to-my-Orbi-router - record the satellite CPU utilization. (Refresh the screen several times to get an average reading.)
- connect the device(s) that cause the problem.
- continue to observe and record the satellite CPU utilization.