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Forum Discussion

Mjanssen's avatar
Mjanssen
Guide
May 23, 2020
Solved

Poor backhaul status after Config Sync

Hi,   I'm having difficulties with getting a stable backhaul connection using the RBR40 and 1 RBW30 satelite.   The backhaul status almost all the time shows as "Poor", whatever I try for the loc...
  • Mjanssen's avatar
    Mjanssen
    May 28, 2020

    Hi,

     

    Seems like changing the pre-amble fixed the issue. The backhaul status is GOOD on 5G and the overal wifi experience is a lot better!

     

    Didn't even try the factory reset yet.

     

    Thanks for the tip!

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 23, 2020

Something to contact NG support and report your experiences.

Blanca_O 

Mjanssen's avatar
Mjanssen
Guide
May 28, 2020

Hi,

 

Seems like changing the pre-amble fixed the issue. The backhaul status is GOOD on 5G and the overal wifi experience is a lot better!

 

Didn't even try the factory reset yet.

 

Thanks for the tip!

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 28, 2020

    Glad you got it working.

     

    Enjoy. :smileywink: