Poor net speed

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StanDenman wrote:

 Yet on the orbi app I do a "Speedtest" and I get 53 download, 12 upload.  

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This is a speed test run direct on the Orbi router direct, testing the wired network and Internet connection.

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StanDenman wrote:

The speed on my PC - where I do all my work - on the orbi network is quite slow.  17 download, 12 upload. 

 

On my laptop in that same office, on the orbi network I get 30 download, 12 upload.

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Both wireless connections of course, not making use of the available Gigabit Ethernet LAN port of course, isn't it?

Is the Orbi router free visible from the position where the PC and the laptop are used?

What wireless clients are installed on the PC and the laptop? 

Windows or MacOS systems?

When open the computer wireless properties (of the connected network name) on a Windows system, there is an option to copy the current status, it's a list like this (hope you don't worry about the German localization in use here) - this is what I would like to see from the PC as well as from your laptop - this is what could help of giving us an idea about the wireless connection status of each device (PC, laptop):

SSID: xxxxxx
Protokoll: Wi-Fi 6 (802.11ax)
Sicherheitstyp: WPA2-Personal
Netzfrequenzbereich: 5 GHz
Netzwerkkanal: 40
Verbindungsgeschwindigkeit (Empfang/Übertragung): 961/907 (Mbps)
...

Hersteller: Intel Corporation
Beschreibung: Intel(R) Wi-Fi 6 AX200 160MHz
Treiberversion: 22.220.0.4
Physische Adresse (MAC): xx-xx-xx-xx-xx-xx

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StanDenman wrote:

I have had poor VOIP call quality via RingCentral.   

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This is about the last issue - once the wireless connection can be considered good to very-good, we can look into this.