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Forum Discussion
Poor net speed
I cannot figure out what model I have from the drop down. In the orbi app I see model number "RBR10". Firmware Version v2.7.4.24. I have had poor VOIP call quality via RingCentral. The speed on m...
This is the desktop (the one that is the slowest)This one is the laptop which is faster (network band 2.4 GHz)
Laptop:
Realtek 8811CU, a single chip 802.11ac 1x1, Wave-2 compatible with MU-MIMO, the host interface is USB2.0 for WLAN and BT controller. Typically available in the market as a USB Wi-Fi 5 dongle, apparently synching on 5 GHz to 130 Mbps / 130 Mbps
Is this USB WiFi stick probably connected on a USB 1.0/1.1 port? Probably connected on some aged USB hub? These are typical reason for very poor performing WiFi (while showing reasonable link rates).
Worth to update the driver so some current (late) version, like https://www.realtek.com/en/component/zoo/category/rtl8811cu-software (32bit/64bit Windows7, Windows8.1, Windows10 WLAN USB driver (Install Package) 1030.25.0701.2017 2018/09/07) - [edit: seems to be in place already?]
If correctly deployed, not delivering, but should perform within these limits.
Notebook:
Realtek RTL8723DE, a dated 802.11n Wi-Fi 4 adapter, a single chip solution, combining PCIe and a USB backed Bluetooth host, synching on the Wi-Fi 2.4 GHz band (that's all it can) to 72 Mbps / 72 Mbps.
Sorry I do not understand your reply. The desktop has a tripp-lite doggle - no other identification. I bought this PC refurbished from PCLiquidations last year. Are you saying I need to replace the wifi adaptor?
Fire up the Windows device manager for some peek-and-poke on the USB controllers (where I still suspect the Wi-Fi adapter is connected, and the Network Adapter properties.