What is the Mfr and model# of the ISP modem the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Kuikenj wrote:
Hello,
I purchased an Orbi RBK53 with two sattelites from Costco. I moved into my new place, installed my cable ISP (spectrum) and have had frequent disconnects and interupptions in my Wifi capability from the Orbi. It disconnects about 1-2x per hour!
I work from home, and I'm not a tech expert, but the cable isn't having an issue while the Orbi disconnects. I expect to be able to take this thing out of the box, plug it in and have it work. I fired the unit up on 7/26, so it should have the latest firm ware.
If this can't be fixed quickly, its going to go back to Costco and I will find a router that is stable! Help!
What is the Mfr and model# of the ISP modem the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).