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Kuikenj's avatar
Kuikenj
Aspirant
Jul 30, 2019

Poor stability, frequent disconnects

Hello,    I purchased an Orbi RBK53 with two sattelites from Costco. I moved into my new place, installed my cable ISP (spectrum) and have had frequent disconnects and interupptions in my Wifi capa...
Anonymous's avatar
Anonymous
Jul 30, 2019
Kuikenj wrote:

Hello, 

 

I purchased an Orbi RBK53 with two sattelites from Costco. I moved into my new place, installed my cable ISP (spectrum) and have had frequent disconnects and interupptions in my Wifi capability from the Orbi. It disconnects about 1-2x per hour!

 

I work from home, and I'm not a tech expert, but the cable isn't having an issue while the Orbi disconnects. I expect to be able to take this thing out of the box, plug it in and have it work. I fired the unit up on 7/26, so it should have the latest firm ware.

 

If this can't be fixed quickly, its going to go back to Costco and I will find a router that is stable! Help!

 

 

what was your old router?