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Forum Discussion
ausheikh
Mar 17, 2023Tutor
Port Forwarding / Port Triggering page wont load
I am able to access the web interface however the Port Forwarding Page/ Port Triggering page wont load (just blank) and when I select "Basic" i just get "Please wait a moment" with the spinning circl...
CrimpOn
Mar 17, 2023Guru - Experienced User
If I recall correctly, when the Orbi web page first opens, it displays the Basic home page. Does this happen as it should, but then when trying to return to the basic home page later it does not?
On the Advanced tab, do other menu items open correctly? i.e. it is only the Port Forwarding/Port Triggering menu that fails to open?
- ausheikhMar 17, 2023TutorSo the navigation on the left opens up correctly, but the dashboard never opens up. I can click on advanced and everything works except for the port forwarding page.
Going back to basic has the same result… please wait and the spinning circle- CrimpOnMar 17, 2023Guru - Experienced User
Very strange. Can you try a different web browser, or "clear cache"? (I always have to look up how to do that.)
- ausheikhMar 17, 2023Tutor
Good thought! But the same behavior, I tried in google chrome. Cleared the cache but still the same result. I checked more pages this time, and as far as i can tell, its just the port forwarding page that wont open