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Forum Discussion

ausheikh's avatar
ausheikh
Tutor
Mar 17, 2023

Port Forwarding / Port Triggering page wont load

I am able to access the web interface however the Port Forwarding Page/ Port Triggering page wont load (just blank) and when I select "Basic" i just get "Please wait a moment" with the spinning circl...
KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Mar 22, 2023

Hello ausheikh,

 

Thank you for verifying that information!

 

I understand that you are unable to access the port forward /port triggering page on your RBR50 I would like to endorse you to our support team for additional assistance.

 

Please provide the following information so I can endorse you to our support team:

Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:

Please provide this information as soon as possible!
I look forward to hearing from you!

Best,
Kevin
Community Team

 

ausheikh's avatar
ausheikh
Tutor
Mar 24, 2023

Id rather not put my details on a post, is there an email address i can send the details to?

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Mar 24, 2023

    Create a private message by clicking on the moderator's screen name, KevinLiT and select the box Send Private Message.

    (Notice that Netgear employees have that "N" after their screen name where the rest of us have some goofy symbol.)