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Solved
Port forwarding not working
I have an Orbi RBR20 with the plugin wall satellite that’s functioning ok but I can get port forwarding working for our Hikvision DVR. I made a new custom Rule (Camera DVR) and entered the port range...
Turns out the port forwarding on the Orbi was working ok. I was finally able to remote into the DVR box from a local PC and ports the security guy said to forward were different from the ones programmed into the DVR box. Once I corrected those to the ones I had forwarding all is working. Thanks for the assistance anyway!
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?