NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Port forwarding not working
I have an Orbi RBR20 with the plugin wall satellite that’s functioning ok but I can get port forwarding working for our Hikvision DVR. I made a new custom Rule (Camera DVR) and entered the port range...
Turns out the port forwarding on the Orbi was working ok. I was finally able to remote into the DVR box from a local PC and ports the security guy said to forward were different from the ones programmed into the DVR box. Once I corrected those to the ones I had forwarding all is working. Thanks for the assistance anyway!
pstoric83 wrote:
........
When log into a PC that’s on-site and test via canyouseeme.org for ports 16000 -16003 it shows they are not open. ..............
Two possible reasons:
- The ISP modem/router is blocking the request before it reaches Orbi.
- The protocol you used in the port forwarding (udp/tcp) does not match the incoming request. What protocol did you choose?
I've ahve both TCP adn UDP being forwarded for that port range and that's correct. I use that DVR at multiple locations with the same settings and it works great. Only difference is that they have a Sonicwall instead of Orbi at the others.
As for modem, don't remeber, will need to check next time I am on-site (not sure when that will be) but the modem shouldn't be blocking it.