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Port forwarding problem RBR50
Help, I have installed a new Orbi RBK50 with a Dratek Vigor 130 modem. This replaced my BT Hub 6. I have a CCTV DVR with a No-ip DNS which has been working fine on my old BT Hub. I coped the open ports 37777-37778 to the new Orbi but cannot get the Orbi ports to open. Checking them with a port Chechen always comes back with ports closed and time out.
The Orbi otherwise works really well with a far superior WiFi performance than my old BT Hub.
Can someone help me as it's driving me mad and without access to my CCTV the Orbi is useless to me. Thanks in advance
Kentboyjohn wrote:
Ok thank you for your help.
Looked up the DNS domain and that IP address shows different to the one I was using and thought the DVR was. I tried using that for port forwarding but when trying to apply it states 'This IP should be in the same subnet as the LAN IP'
Looked up the WAN IP of the Orbi as your advice but cant see anything under the Router status settings as you advise and any IP address I can see there does not match the one found against my DNS look up.
This is sounding promising!
There are two sets of IPs in play here--public WAN addresses and private LAN addresses.
The public WAN IP address of the Orbi router should be shown under the "Internet Satus" display. See attached screen shot from the user's manual. Your No-IP dynamic DNS must resolve to this WAN IP, or port forwarding will not work. You should also see the same WAN IP if you go to http://www.whatsmyip.org from a device connected to Orbi.
Your DVR will have a private LAN IP when connected to Orbi, something like 192.168.1.25. When you setup your forwarding rule, you must reference the private LAN IP of the DVR as the Internal IP address in the forwarding GUI.
It would help if you posted your IP addresses and some screen shots of what you are entering. You can replace part of the WAN IP address for provacy, e.g. 71.23.XX.125.
13 Replies
It could be a couple things. If your Dratek is doing any routing, you would need to forward ports on both the Dratek and the Orbi. Also check to make sure your DNS entry is updated and accurate.
Log into Orbi and look up its WAN address. If it's not a public IP address, then you have a problem with dual NAT. If it is a public address, try port scanning using the numerical IP address of Orbi's WAN interface instead of the domain name.
Ping your domain name (from a device outside your LAN) and make sure the DNS entry resolves to the WAN IP of Orbi.
I am sure thats a very good answer but you have lost me as that seems very technical. The Draytek has no port forwarding option and I am told its straight through so will have no effect on the Orbi. If I swap it back to the BT Hub it works fine so why is the Orbi so difficult to set up?have I wasted £300!
Kentboyjohn wrote:
I am sure thats a very good answer but you have lost me as that seems very technical. The Draytek has no port forwarding option and I am told its straight through so will have no effect on the Orbi. If I swap it back to the BT Hub it works fine so why is the Orbi so difficult to set up?have I wasted £300!
Did someone else setup your CCTV DVR or did you do it yourself?
Your best solution is to leave your BT hub in place and run Orbi in Access Point mode.
I am also having problems with port forwarding. Since replacing my Asus router with the Orbi system I am no longer "connectable" when using bittorrent to download and seed. Never had this problem before with any other router setup, netgear or asus. The Orbi system is one of the worst purchases I have made by far. Besides the port forwading problems it is very unstable with disconnect all the time. Safe to say, I will never buy another Netgear product.
