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Forum Discussion
Post Firmware Update Signal Strength Levels
I did a firmware update yesterday. Before the update, signal strength to my guest network, that my son was using to play games was strong. post network, signal strength to the guest network seems to...
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
briansh wrote:I did a firmware update yesterday. Before the update, signal strength to my guest network, that my son was using to play games was strong. post network, signal strength to the guest network seems to be very weak - < 1Mbps. Also, my network map/diagram before the update was a triangle with the router at the top and the 2 satellites at the base. Post update, the map is a straight line to the internet - no triangle. Also when I look at devices connected to the satellite via the Orbi app, it appears like everything is connected to the Router - which would certainly explain the signal strength. We did a reset of the router, do I need to reboot and bring on the satellites down during the reboot? The timing may also have been off doing a reset.
Any assistance appreciated.
Size of home is about 2500sqft. The Router is downstairs and the 2 satellites are upstairs. When I installed the satellite 1, it connected after I adjusted the location, and satellite 2, which I installed a few years later, connected as well. Both are more than 30 ft though.
Happy to enable what you mentioned, where would I enable - via the app , or on the Netgear site via the router login?
RBRs web page using a web browser on a PC or laptop.
There looks to be some difference in the results the app shows and the website - will use the website as the most accurate source.
briansh wrote:Size of home is about 2500sqft. The Router is downstairs and the 2 satellites are upstairs. When I installed the satellite 1, it connected after I adjusted the location, and satellite 2, which I installed a few years later, connected as well. Both are more than 30 ft though.
Happy to enable what you mentioned, where would I enable - via the app , or on the Netgear site via the router login?
Ya seem that users are seeing odd issues with the Orbi app.