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Forum Discussion
Power cycling a satellite in my ethernet network, makes the network unusable.
There is a bug when I use the Orbi RBK44, which consists of an RBR40 master and three RBS20 satellites.
The configuration that I'm using to reproduce the issue is as follows:
- The master and...
Only other thing to try is to factory reset the entire system, both router and satellites. Set up from scratch. Start by adding 1 satellite by wifi then connect the ethernet cable. Give 5 minutes for the system to configure and look for a BLUE LED on top of the satellite. Power OFF the satellite for 10 seconds. Turn it back on. Check to see if it comes back online correctly with a BLUE LED. If, add the next satellite via wireless first, then connect the ethernet cable. Wait 5 minutes and check for BLUE LED on top. Power off the 2nd satellite for 10 seconds then back on. See if it comes to ready with a BLUE LED on top.
When I set the system the first time, I turned off and on the satellites plenty of times, and the system came back without any problem. To reenable the network again, I pressed the reset button on the back of the satellites, which brings them back to the factory settings and used the initial configuration that I had saved for the master.
This seems to be a bug with the Ethernet implementation of these devices (especially that they enable the ethernet functionality in one of the latest firmware updates) when they are already operational --- with a considerable load.
Anyone know how to file a bug report?
PS I looked at the log generated in the master router (in orbilogin), and everything was fine (unless there is a hidden log for tech support people).