NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Power Outage = Only Some Devices Get IP Addresses
If the power goes out or I unplug the router for a few minutes, upon turning back on, only some devices are able to connect. Those that are able to connect will sometime disconnect and re-connect. I ...
The modem is a Arris BGW210-700. I have turned all devices off and on and synced and re-synced in every order I can think of without any change. The Arris is in bridge mode with wifi turned off so the Orbi is the only true router.
House is 4,000.00 sq ft, one floor. I'm not sure about the distance between the satellites and router; however, they have worked perfectly fine before where they are. When the power goes out, this situation occurs.
I've tried setting manual channels, which doesn't make a difference. We are spaced out between neighbors (1.5-2 acres between homes) so there are hardly any other wifi networks that I see.
Armor and Circle are always disabled. 20/40mhz is always unchecked and the preamble has always been checked to auto. Just confirming, you're saying to put a checkmark to enable 20/40mhz coexistence? And also, I should change the preamble from "auto" to "long"? Thanks.
legaleye3000 wrote:The modem is a Arris BGW210-700. I have turned all devices off and on and synced and re-synced in every order I can think of without any change. The Arris is in bridge mode with wifi turned off so the Orbi is the only true router.
House is 4,000.00 sq ft, one floor. I'm not sure about the distance between the satellites and router; however, they have worked perfectly fine before where they are. When the power goes out, this situation occurs.
I've tried setting manual channels, which doesn't make a difference. We are spaced out between neighbors (1.5-2 acres between homes) so there are hardly any other wifi networks that I see.
Armor and Circle are always disabled. 20/40mhz is always unchecked and the preamble has always been checked to auto. Just confirming, you're saying to put a checkmark to enable 20/40mhz coexistence? Yes. And also, I should change the preamble from "auto" to "long"? Try Short first, then Long.
YOu might also try putting the Modem back in to router mode then set the RBR to AP mode. The Arris modem you have doean't actually have a full bridge mode: https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watchv=H7LOcJ8GdDo&app=desktop
so it's safe to say the firmware is NOT the issue?
CrimpON- I have problably 80 wifi devices and 2 wired. I actually did change the password and wifi name and it seemed to work. But that was last time... I do NOT want to do that again lol.
Vajim - I don't think its firmware related because this has happened with previous versions as well (unless its a bug that still hasn't been fixed in the firmware).
Furry - I am aware of the bridge mode issue with my modem. However, I did find a way to put it into a true bridge mode (this was months ago, so I forgot where on the internet I found how to do this). I like the Orbi to be in router mode so I have more control compared to AP mode... I'm going to try what you suggested and then report back after switching the settings.
-Just so you know what is happening: Most devices like phones, computers, will connect for a while and then if I turn them off or go back to sleep, and then later turn them back on, they will not connect for like 10 minutes or so. I also have tons of KASA smart switches to control lights throughout my house and they will not connect. They will just continually blink green which means they found the wifi network but they are trying to acquire an IP address.
legaleye3000 wrote:Vajim - I don't think its firmware related because this has happened with previous versions as well (unless its a bug that still hasn't been fixed in the firmware).
OK...keep that in mind. In the meantime I feel you're in good hands. Both of the 2 folks who posted here to help you are good. Keep working with them and I'm sure you'll figure it out.
Good luck.
