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Jantje_B's avatar
Jantje_B
Follower
Aug 09, 2018
Solved

Powerled solid red, satelitr not connected

Using Orbi since a few Months. Today the two satelites where suddenly not connected. After a few minutes one came back online, while the second one doesn't connect anymore. The powerled of the second one is solid red. i tried to unplug, power off, reset and sync, but powerled remains red and no connection. Who can help?

 

  • Doing a reset and holding the reset button until the top LED turns on amber doesn't work?

    I would contact NG support and ask about this.

     

     

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Doing a reset and holding the reset button until the top LED turns on amber doesn't work?

    I would contact NG support and ask about this.