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mark5122's avatar
mark5122
Initiate
Feb 11, 2019

Printer and computer are on different frequencies

I bought a wifi printer that only uses 2.4Ghz. The computer will connect to router using 5Ghz. The computer and router are on different frequencies, so the computer cannot see the router.

 

Is there a way to fix this?

 

 

5 Replies

  • The printer and PC will see each other even though being on different frequencies. 

    Make sure the driver is pointed to the correct IP address of the printer given by the router. 

    Set a IP address reservation for the printer ON the router. 

    Test printing from a wired PC as well. 

    What is the Mfr and model # of the printer? 

     

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

      • FURRYe38's avatar
        FURRYe38
        Guru

        Ensure the drivers are up to date as well. 

        Review any printer setup installation manuals for setting it up with the driver. 

        Ensure the PC driver is pointed to the correct IP address given to the printer by the router. 

        Any wireless or wired device should be able to print to it regardless of frequency or connections.