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Forum Discussion
Wai
Jul 17, 2019Follower
Problem setting up Orbi RBK50 from Virgin media hub 3 (Modem mode)
Am having problems setting Orbi from a Virgin Hub 3 as modem, is this the problem because the orbi router is in AP mode because i was using it as AP from the prevoius set up. Do i need to switch it ...
FURRYe38
Jul 18, 2019Guru - Experienced User
I would recommend you contact your ISP and explain to them that you need the modem bridged if possibe. If the modem can't be bridged, then I would setup the Orbi for AP mode as seen in the last two web page links provided in option #3. This would be easiest for you I believe.
Aliena
Jul 18, 2019Aspirant
Ok I will contact them tonight. Thanks so much furry.
One more question, if they set my gun as a bridge, what do I do after? (The links provided in previous answer were in case they couldn't bridge it right?)
Very grateful for your patience!
One more question, if they set my gun as a bridge, what do I do after? (The links provided in previous answer were in case they couldn't bridge it right?)
Very grateful for your patience!
- FURRYe38Jul 18, 2019Guru - Experienced User
If the ISP can bridge the modem, then you can setup the Orbi router for Router mode, this is normally default operation for the Orbi system. Setup the RBR by walking thru the setup wizard while the RBR is connected to the modem. It will help you get the Orbi system setup. Also review the Quick installation guide and user manuals for additional information regarding setup of the Orbi system.
- AlienaJul 18, 2019AspirantI will contact Virgin, they are usually very hopeless (a bit rich from me, I know . .) Hopefully they can sort hub so I can set orbi.
We moved to this house 2 weeks aho and not having WiFi is really annoying me. But I made it worse by setting hub on modem mode so now there's no internet at all!- FURRYe38Jul 18, 2019Guru - Experienced User
Did you power OFF the modem for 30 seconds after setting modem mode and then connect the RBR to the modem and your wired PC to the Orbi? Sounds like your almost there.