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Forum Discussion
gilesy
Apr 21, 2021Tutor
Problem with wifi phone calls ONLY when a specific satellite is used
A strange problem has recently cropped up. My network comprises an RBR20 router, two RBS20 satellites and a RBS50Y outdoor satellite. It's all been working flawlessly until about a week ago when...
- Apr 21, 2021
Might check your phone. Has it been updated recently or anything changed?
Might swap the RBS around to see if the problem follows.
FURRYe38
Apr 21, 2021Guru - Experienced User
Move the RBS back to where it had been working?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Any Wifi Neighbors near by? If so, how many?
Is daisy chain enabled on the RBR?
- gilesyApr 21, 2021Tutor
Thanks both,
I'll preface my response by saying it all worked beautifully for more than a year and the internet connectivity is always fine; it's purely the use of my mobile phone.
The three satellites actually cover an office in the garden too, so there is probably 12-15m between all of them. The house itself is probably just over 2000sq ft plus the office. I do have neighbours who have wifi, but it's a very rural area and they're all at least 50ft from my house.