NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kerstens
Aug 17, 2020Aspirant
Problems after adding Netgear Orbi RBS50Y to network
Hello, One month ago we bought the RBK53 set from orbi. We put the router on the base level and on each other level another satellite. Everything was working very good. All devices connected to the ...
FURRYe38
Aug 17, 2020Guru - Experienced User
Is Daisy Chain enabled on the RBR? Try disabling it.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Mstrbig
Aug 17, 2020Master
If you shut doew the RBS50Y, does the problem go away or do you still experience the issue? Try going to orbilogon.com and reboot.