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Forum Discussion
Problems after adding Netgear Orbi RBS50Y to network
Hello, One month ago we bought the RBK53 set from orbi. We put the router on the base level and on each other level another satellite. Everything was working very good. All devices connected to the ...
I reinstalled everything and it worked great again until 2 hours ago. Everything is connected through 2.4Ghz and is not able to connect to the 5Ghz band.
I checked the recommended settings above but nothing helps.
I've installed several Orbi systems and never experienced the 2.4 backhaul. I'm not saying it can't happen, but if moving closer to a satellite or router does not help, I suggest contacting Netgear support. Did you purchase new?