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Forum Discussion

ryoshioka's avatar
ryoshioka
Aspirant
Nov 30, 2019

Problems logging into xfinity site with Orbi and V2.3.5.26 firmware

Anyone else running into problems logging into the xfinity site after the V2.3.5.26 firmware update?  When I click sign in on the xfinity website, it redirects to some https://oauth.xfinity.com/ site...
ryoshioka's avatar
ryoshioka
Aspirant
Dec 01, 2019

It's an Arris SB6183.  Yeah, I've read a few other threads about the factory reset and re-setup.  I guess I got to try that next.  

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 01, 2019

Be sure to power OFF the modem for 30 seconds while the factory reset happens on the RBR. Then walk thru the setup wizard on the RBR.