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Forum Discussion
Problems Streaming Media Files from NAS
At present I can access my NAS from my media player and play media files without any fuss. Unfortunately the movies will all freeze at some random time usually between 2-15 minutes. Once frozen, th...
Does the stream work if you connect it and the NAS directly to the back of the base router?
Any network ethernet switching in between?
Sorry I have taken so long to reply, but i have not had time until recently to play around with the setup.
The problem continues. The Orbi functions perfectly for everything I need except the streaming of media files from my NAS. They play for a variable time and then just freeze.
I have tried connecting both to the base router but this makes no difference. I know the beyonwiz pvr media player might be the culprit, but it works perfectly when connected to my telstra modem/router, just not the orbi.
Thanks for any advice or help.
I see that when you initally posted you were on v16. Has the system FW been updated to v210? If not, you might manually load this FW to the sateliltes first then router, then do a factory reset and setup from scratch.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopCan you configure the router for option 3 and see if when connecting the NAS to the back of the Orbi router continues to exibit this issue?
Can you stream from a different device like a PC from the NAS?
cmh75 wrote:
Sorry I have taken so long to reply, but i have not had time until recently to play around with the setup.
The problem continues. The Orbi functions perfectly for everything I need except the streaming of media files from my NAS. They play for a variable time and then just freeze.
I have tried connecting both to the base router but this makes no difference. I know the beyonwiz pvr media player might be the culprit, but it works perfectly when connected to my telstra modem/router, just not the orbi.
Thanks for any advice or help.
cmh75 wrote:
Sorry I have taken so long to reply, but i have not had time until recently to play around with the setup.
The problem continues. The Orbi functions perfectly for everything I need except the streaming of media files from my NAS. They play for a variable time and then just freeze.
I have tried connecting both to the base router but this makes no difference. I know the beyonwiz pvr media player might be the culprit, but it works perfectly when connected to my telstra modem/router, just not the orbi.
Thanks for any advice or help.
Thanks for your help. The Orbi is setup in router mode, and the modem is in bridge mode.
I am able to stream media files stored on my Synology NAS to my pc, just not the beyonwiz media player. I have had no problems for over 5 years, until the Orbi was introduced into the network.
I have looked at the settings in the orbi and the NAS, but no changes appear to make any difference.
My calls to netgear have been very unproductive and I'm finding the situation very frustrating. I just don't understand why there is this problem when everything is connected via ethernet.
So you can stream media files from NAS. Just not from this one particular streaming device?
Is this your device thats seems to be causing problems? https://beyonwiz.com.au/products/beyonwiz-t4-2tb/
I see they have many devices so this may not be exactly the one you have.
If this is the only device that can't seems to stream, and you can from a PC. I would presume there is a problem between the Orbi system and this beyonwiz system. I would make contact with the Mfr and let them know what your seeing with there device connected to the Orbi system. See if they have any information on this. It's possible there networking drivers/protocols maybe not compatible in some way with the Orbi system.
An alternative test would be to connect a external Gb non managed, non smart, non green ethernet switch to the Orbi router, Then connect the NAS and this streamer device to the switch to see of it can stream properly from the NAS.