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Forum Discussion

willyski's avatar
Oct 24, 2019
Solved

Problems with RBR50 and RBS50

I have been wrestling with this for the past week and spent the last two days resetting my router and then reconnecting all my devices.  It appears this issue occurred with the last firmware update 2...
  • FURRYe38's avatar
    Oct 24, 2019

    What is the Mfr and model# of the ISP modem the NG router is connected too?

    Ensure the wifi radios on this routers is FULLY turned OFF. 

     

    Are you resetting both RBR and RBS? Back reset button for 15 seconds then let go? 

    You can setup the RBR first for AP mode configuration with out it being connected to the main host router. Just connect a wired PC to the RBR and set up from there, once all setup on the RBR, power off and connect it to the main host router. Check with a wifi analyzer on a PAD if you have one to see that each radio is broadcasting from the RBR. 2.4 and 5Ghz SSIDs should be seen. 

     

    I would setup the RBR first for AP mode. Get it configured and online with the main host router. Once setup, give it some time. Then setup the RBS. 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

     

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many? Are they using any channels the Orbi system is using?