NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
willyski
Oct 24, 2019Tutor
Problems with RBR50 and RBS50
I have been wrestling with this for the past week and spent the last two days resetting my router and then reconnecting all my devices. It appears this issue occurred with the last firmware update 2...
- Oct 24, 2019
What is the Mfr and model# of the ISP modem the NG router is connected too?
Ensure the wifi radios on this routers is FULLY turned OFF.
Are you resetting both RBR and RBS? Back reset button for 15 seconds then let go?
You can setup the RBR first for AP mode configuration with out it being connected to the main host router. Just connect a wired PC to the RBR and set up from there, once all setup on the RBR, power off and connect it to the main host router. Check with a wifi analyzer on a PAD if you have one to see that each radio is broadcasting from the RBR. 2.4 and 5Ghz SSIDs should be seen.
I would setup the RBR first for AP mode. Get it configured and online with the main host router. Once setup, give it some time. Then setup the RBS.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many? Are they using any channels the Orbi system is using?
willyski
Nov 03, 2019Tutor
I did find out that when I was reseting the Orbi, I was not holding the reset button long enough. The problem went away for a few days and then reemerged. I went into my settings and changed the frequency from Auto to a specific channel and immediately saw the results. Thanks a lot for the tips.
FURRYe38
Nov 03, 2019Guru - Experienced User
AH ok. Yes, 15 seconds is recommended press with the back reset button, then let go.
Glad it's working for you now.
Enjoy.