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Forum Discussion
AmtrHomeNetAdm
Oct 05, 2019Tutor
ps4 cannot identify NAT type while on Orbi satellite
I have an Orbi mesh setup (1 router, 2 satellites). This is a new setup, replacing old my router. The Orbi router is my router and is directly connected to my ARRIS cable modem. The only wifi in the...
- Oct 09, 2019
No. Its not. Having a game console in the guest network could be since Guest Network which has less controls.
ekhalil
Oct 05, 2019Master
Can you please do a traceroute from a computer attached to the Orbi Router and repeat the same from a computer attached to the Satellite and see if there are any differences:
Please open a Command Prompt and type:
> tracert 8.8.8.8 (or traceroute 8.8.8.8 if you're using a Mac computer)
- If you see two private IP addresses listed in the first two hops then you have double NAT, and this can be the reason for the issue you’re reporting
- If you see only one private address and the second hop shows a public address, then you’re all good in that aspect and we need then to troubleshoot further to find the cause of the issue,
AmtrHomeNetAdm
Oct 05, 2019Tutor
Single private ip from each location. So the satellite is not creating a double NAT.
- ekhalilOct 05, 2019MasterSo does the traceroute give the same results (same path, same IP addresses) from when done from satellite as when done from router?
Also what is the model of the Arris cable modem?- AmtrHomeNetAdmOct 05, 2019Tutor
trace routes are identical. ARRIS modem is a SB6183.
- ekhalilOct 05, 2019Master
ou mentioned that you have done the port forwarding to PS4 in Orbi:
- Which ports have you forwarded in Orbi?
- Have you done an IP address reservation in Orbi for the PS4 or have you set a static IP address for the PS4 in PS4?