ps4 cannot identify NAT type while on Orbi satellite

You not see anything like NAT type 1 on PS being behind a router. NAT Type 1 is the PS directly connected to a stand alone ISP modem with out a built in router. NAT type 2 is what you'll get with a ISP modem with out a built in router and a external router connected to the modem. Like the RBR. 

I've reserved a (private) IP address and tried it with just port-forwarding and just uPnP.  Neither combi works. 

Even tracert shows no extra hop when connected to one of the satellites, there must be something going on under the hood b/c the PS4 fails to determine its NAT type every time it's connected to via one of the satellites.

Is Daisy Chain enabled on the RBR? 

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

How is the RBS connected to the RBR? Wireless or wired? 

So to back up for a second, should I stick with the default of enabling uPNP and no port forwarding, or disable uPNP and add a port forwarding custom rule for the PS4?

Daisy Chaining IS enabled (must be the default). I can tell from the mobile app that Sat2 is connected to Sat1, and Sat1 is connected to the router.  All satellite and router connections are wireless. 

The distance b/t all devices is more than 30 feet.  But my 2 story house is not that big.  The router is downstairs and both satellites are upstairs.  The router has to be where it is due to where the internet service hookup is located.

To make things simple, disable any PF configurations and use uPnP. 

IF daisy chaing is enabled, lets disable it. Possibly that your RBS are daisy chained and the PS is connected to the last RBS in the chain thus the PS can't get NAT status correctly. I would first test this by turning OFF both RBS and let the PS connect to the RBR alone. Do you get NAT status here? If so, then power off the PS and turn on 1 RBS. Then power on the PS and let it connect to the RBS. Check NAT status.

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AmtrHomeNetAdm wrote:

So to back up for a second, should I stick with the default of enabling uPNP and no port forwarding, or disable uPNP and add a port forwarding custom rule for the PS4?

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Looks to me that the Orbi Satellite is considered as another routing stage for the ps4.

Please try adding a static route to the ps4. This can be done in the web GUI under >> ADVANCED >> Advanced >> Static Routes.

The Destination IP Address should be the reserved ps4 IP address and the gateway should be the IP address of the Orbi Satellite. Set Metric to 2.

I'm seeing a pop-up that my destination IP is invalid so it's not allowing me to add the static route.

I've confirmed the PS4 is on and connected.  I can see it in the list of connected devices.

Did you try the suggestion of connecting the PS to the RBR first to see if it gets NAT status? 

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AmtrHomeNetAdm wrote:

I'm seeing a pop-up that my destination IP is invalid so it's not allowing me to add the static route.

 

I've confirmed the PS4 is on and connected.  I can see it in the list of connected devices.

 

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Yes.  when i bring the ps4 downstairs so it direct connects to the router (wireless), it works.

And did you disable Daisy Chain on the RBR? 

How is the RBS connected to the RBR? Wireless or wired? 

How is the PS connected to the RBS? Wireless or wired? 

What happens if you turn OFF one of the RBS's leaving just 1 RBS connected to the RBR? 

I would Turn OFF the PS. If you can, perform any hard OFF or something like holding the power button on the PS. I know on the xbox console, holding the power button until the console shuts off clears all networking caches. 

I would esure uPnP is enabled on the RBR, Daisy Chain is disabled and no PF configurations. Reboot the RBR and then factory reset the one RBS and setup as per ekhalil instructions and once it's fully back up and running, connect the PS and check NAT status. 

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AmtrHomeNetAdm wrote:

Yes.  when i bring the ps4 downstairs so it direct connects to the router (wireless), it works.

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1. Switch off the Satellite
2. Go to Attached Devices in the web GUI and click on the "Disconnect" button beside the Satellite in questions
3. Turn on the Satellite and use a paper clip to factory reset the Satellite
4. When the Satellite is up after factory reset, press the Sync button on the Satellite (if you have wired backhaul then keep the Ethernet cable to the Router connected while doing the sync) and then press the Sync button on the Router
5. When the Satellite is added after this procedure it should behave correctly.

I left my RBR plugged in (unintentionally), and removed both RBS's after unplugging them from the wall (these are the power outlet model RBS's). I powered off the PS4 completely.

I then plugged in one RBS and did a factory reset and did the sync on the RBS and the RBR.

And wonders of wonders, the PS4 is working now!! We (may) have seen one glitch (in the past several hours) where the ps4's wifi connection dropped entirely. I'm not sure my son was identifying the situation accurately. So I'm writing this off as an anomaly.

So it's quite clear that I added the RBS's to my RBR incorrectly the first time around. I'll write it off to a rookie mistake.

I've not added the second RBS back to the network yet, nor did I disable Daisy (since my son is finally playing Madden with his friends from the bonus room for the first time in a week). I will try adding the 2nd RBS back in the morning.

The last time I had both RBS's powered on, they were each direct connected to the RBR (even with Daisy enabled). Do you think I need to disable Daisy? The last time I tried Daisy disabled, the PS4 couldn't even connect to the Internet (even though it had an IP and showed that it was connected in the web gui). But this was all before the removal/reset/Sync. I'm not even sure I need the 2nd RBS for our house. I may just keep it in the box as a spare. I can't return it since it all came as a set.

I've followed every other recommendation to the letter (UPnP, no PF, reservered IP for ps4).

I can't thank you both enough for sticking with me through this. My experience on this forum has far surpassed my interactions with Netgear support (who wants me to setup an DMZ).

Glad you got the PS working. 

If you choose to add the 2nd RBS, I would disable Daisy Chain first on the RBR. Save settings and let the system reboot. Then add the 2nd RBS like you did with the 1st one. 

Keep in mind 30 feet is recommended in between RBR and RBS(s) to begin with depending upon building materials when wirelessly connected. 

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AmtrHomeNetAdm wrote:

I left my RBR plugged in (unintentionally), and removed both RBS's after unplugging them from the wall (these are the power outlet model RBS's). I powered off the PS4 completely.

I then plugged in one RBS and did a factory reset and did the sync on the RBS and the RBR.

And wonders of wonders, the PS4 is working now!! We (may) have seen one glitch (in the past several hours) where the ps4's wifi connection dropped entirely. I'm not sure my son was identifying the situation accurately. So I'm writing this off as an anomaly.

So it's quite clear that I added the RBS's to my RBR incorrectly the first time around. I'll write it off to a rookie mistake.

I've not added the second RBS back to the network yet, nor did I disable Daisy (since my son is finally playing Madden with his friends from the bonus room for the first time in a week). I will try adding the 2nd RBS back in the morning.

The last time I had both RBS's powered on, they were each direct connected to the RBR (even with Daisy enabled). Do you think I need to disable Daisy? The last time I tried Daisy disabled, the PS4 couldn't even connect to the Internet (even though it had an IP and showed that it was connected in the web gui). But this was all before the removal/reset/Sync. I'm not even sure I need the 2nd RBS for our house. I may just keep it in the box as a spare. I can't return it since it all came as a set.

I've followed every other recommendation to the letter (UPnP, no PF, reservered IP for ps4).

I can't thank you both enough for sticking with me through this. My experience on this forum has far surpassed my interactions with Netgear support (who wants me to setup an DMZ).

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My son has informed me that the ps4 now no longer identifies the NAT type from the RBS upstairs, nor the RBR downstairs.  He played for hours last night.  I didn't make any changes to anything this morning. Where do I go from here?

Has the RBR and PS been fully rebooted since then? 

What is the NAT Filter set for on the RBR? If Secure, please set for OPEN and test with the PS and NAT status. 

The NAT filter on the RBR is currently set to Secure.  What are the risks to my private network if I change it to Open?

NOTE that the PS4 is configured to connect to the Guest network (which I keep separated from my private network).

PS should not be in the guest network. This could a one cause of this problem. 

Please connect the PS to the main wifi network only on the RBR with no Guest network enabled just for mean time. 

Normally for signal game console SECURE works and should not effect anything. OPEN is mostly meant for two or game consoles online at the same time playing same game at the same time. I just wanted to try this out as a trouble shooting test to see if this would help any. It just changed the NAT filter kind to something less restrictive. Called FULL CONE NAT. I have used it for years in this mode, however i have two game consoles. 

Lets leave NAT Filter set to Secure for now and connect the PS to the RBR main wireless or wired network. Reboot the RBR and then connect the PS. Should be status here with no issues. uPnP enabled and no PF configurations.

Then lets see if we can proceed from here. 

I will try your suggestion this evening.  But I thought having a game console on my private network was a big security risk for the other computers on my network?

So everything is working again (for the moment) on the private network.  I will add the second RBS later tonight.  Should I still disable Daisy?

Daisy Chain is needed if one of your Satellites is closer to another Satellite than to the Router. 

If you have such setup then you need to keep Daisy Chain enabled. Otherwise it’s better to disable it. 

When Daisy Chain is enabled each Satellite broadcasts it’s own backhaul radio to allow other Satellites to connect to. This transmission causes interference on the needed Router’s backhaul signal and consumes extra power.

So -if not needed- it’s better to disable Daisy Chain. 

It's very likely I don't need the second RBS for my two story house (which is not that big).  I could disable Daisy and plug the second RBS in an outlet in the master bedroom that's just above the room where the RBR is located.  This would be the one spot where the RBS would be closer to the RBR than the other RBS that's in the second floor hallway.  Would that be worth it or should I just keep the extra RBS in the box?

Use the extra Satellite only if you it will add a value, that is if it extend your wifi coverage, otherwise keep it in the box.

The general rule is that the more elements you have the more distrurbance there will be, since all elements operate on the same frequency.

Forgive my askinig for confirmation of one last detail.  Since I don't think I need the second satellite, I should go ahead and disable Daisy, correct?