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Forum Discussion

OranB16's avatar
OranB16
Aspirant
Jul 09, 2020

PS4 has stopped connecting to my Orbi RBR50

For a while my PS4 has been working perfectly fine with my Orbi until two nights ago my dad turned off its internet connection as I was being too loud so he wanted me to go off, he does this quite oft...
plemans's avatar
plemans
Guru - Experienced User
Jul 09, 2020

Did he block it in access control or in the app? He might need to unblock it from there. 

OranB16's avatar
OranB16
Aspirant
Jul 09, 2020
On the app it says that it is connected to the internet but when I run an internet test on the PS4 it says it’s not connected
  • plemans's avatar
    plemans
    Guru - Experienced User
    Jul 09, 2020

    Again, how did he block access? Was it through the app, through parental controls, using access controls? 

    was it through his app setup (not yours)? 

     

    • OranB16's avatar
      OranB16
      Aspirant
      Jul 09, 2020
      He turned it off through the app on device manager where he you just tap the switch next to the PlayStation to turn it off
      • plemans's avatar
        plemans
        Guru - Experienced User
        Jul 09, 2020
        And did he go back in on his device to re-enable it?