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PS4 no longer connects to Orbi
Never posted here before so I don't know exactly where to start, so I'll just give all the details I can think of. Model: I believe it's the Orbi AC3000 (RBR50) but not 100% positive. It was a 3-...
Ok so I just called AT&T tech support and I believe they attempted the first 2 solutions (IP Passthrough and Bridging the modem) but neither worked. At one point, my PS4 even stopped connecting to the Modem Wi-Fi Network, but it never connected to the Orbi Wi-Fi or LAN networks.
A lot of people end up in the same boat because they have a modem/router in front of an Orbi router. As you have found, this is a recipe for chaos.
The easiest way out is not to faff around with complicated settings but to use the mode that so designed specifically for this purpose.
Go into the controls for your Orbi and put it into wireless access point (AP) mode.
There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
See the section Use the Router as a WiFi Access Point.
So I ended up puting my Orbi into Access Point mode following the instructions on FURRYe38's first link and my PS4 now connects to my Orbi via Wi-Fi or LAN. So thank you both for the help.
I just have no idea what the reason for why it worked. What exactly is an AP? What are the pros and cons of using it? Why does my PS4 connect now? Why doesn't everyone automatically have their router in AP mode? etc etc etc
Toda922 wrote:
I just have no idea what the reason for why it worked. What exactly is an AP?
AP mode disables the router bit of the RBR50. That leaves your modem/router to handle the task of handing out local addresses for things on you network.
As it is, you had two routers. Both were probably trying to hand out an address for your PS4.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Toda922 wrote:
Why doesn't everyone automatically have their router in AP mode? etc etc etc
Because you need one router on your network.
Toda922 wrote:
What are the pros and cons of using it?
The cons are these:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR SupportIf any of them affect you, then you can investigate how to disable the router bit on your modem/router. Sadly, many ISPs supply devices that deliberately prevent you from tweaking their kit in that way.
AP=Access Point. Means the system works only as a wireless only system while the main host router does everyhing else.
While in AP mode, the Orbi does't do any routing or router management.
AP mode is only for those with ISP Modems that already have built in routers where modems are doing router management and can't get configured as modems only thus disabling any built in router management features. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
For users with modem only units, the Orbi needs to be configured for router mode.
Glad it's working now. Please mark your post as solved so others will know.
Enjoy. :smileywink: