NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PS4 won't connect to my Orbi RBR10
*Note: my mesh system id the RBR10/RBS10, it won't find it on the model search bar* My PS4 won't connect to my new Orbi router, when trying to connect to the network it gives me a "DNS not found" i...
DHCP is an internet protocol used by devices to request networking parameters, which consist of:
- An IP address
- A subnet mask, which defines the "local network"
- A gateway IP which leads to the Wide Area Network (Internet)
- IP of one or more DNS servers which are used to resolve URL's into IP addresses
https://en.wikipedia.org/wiki/Dynamic_Host_Configuration_Protocol
Using the PS4 "Easy" WiFi connection method should fill in all of these parameters with valid entries. There should be no need to do anything manually. (I, personally, would let the PS4 decide if it wants to connect at 2.4G or 5G, but I do not think that is part of the issue here.)
Does the PS4 show you the actual networking values for IP, subnet mask, gateway, and DNS server?
Thanks a lot for the breif explication!
But yeah, whent the PS4 is connected via the extender it does display all of those listed. IP address, subnet mask, default gateway, primary and secondary DNS, AC address, MAC address, MTU etc..
I took a picture of all of those, went into Manual inserted the same values in where it asked, and it got the IP adress successfully but the internet connection failed.
When attempting to connect to the 2.4GHz band, it worked successfully, is the problem in the 5Ghz band not being able to communicate with the PS4. I am lost ahaha ;(
Quick edit: when not specifying my PS4 to use the 5GHz band only and choosing the ORBI wifi it worked, but when viewing the network statuts it shows that it is using the 5Ghz band, but only goes up to 30Mgbs when my network can go well over 30 in the 5GHz band
RawEddie wrote:When attempting to connect to the 2.4GHz band, it worked successfully, is the problem in the 5Ghz band not being able to communicate with the PS4. I am lost ahaha ;(
you do realize that in a mesh system there is only one SSID?
I do, but my mesh system supports 2.4 and 5Ghz, which the device can choose depending many things i assume. My roku streaming stick is connected via the 2.4GHz band but my tv is connected via the 5Ghz.
RawEddie wrote:I do, but my mesh system supports 2.4 and 5Ghz, which the device can choose depending many things i assume. My roku streaming stick is connected via the 2.4GHz band but my tv is connected via the 5Ghz.
wow....i believe ALL orbi's are mesh, but it's not the device that chooses. your roku is going to 2.4 because the orbi said so and the roku can operate in both freqs so it doesn't care, perhaps the PS4 can NOT.
RawEddie wrote:But yeah, whent the PS4 is connected via the extender it does display all of those listed. IP address, subnet mask, default gateway, primary and secondary DNS, AC address, MAC address, MTU etc..
I took a picture of all of those, went into Manual inserted the same values in where it asked, and it got the IP adress successfully but the internet connection failed.
I am not confident that the network values supplied by an "exender" are identical to those provided directly by the Orbi.
RawEddie wrote:Quick edit: when not specifying my PS4 to use the 5GHz band only and choosing the ORBI wifi it worked, but when viewing the network status it shows that it is using the 5Ghz band, but only goes up to 30Mgbs when my network can go well over 30 in the 5GHz band
Does this mean, the PS4 "works", but does not seem to have as fast a connection speed as desired? i.e. the original problem is solved?
