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Forum Discussion
PS4 won't connect to my Orbi RBR10
*Note: my mesh system id the RBR10/RBS10, it won't find it on the model search bar* My PS4 won't connect to my new Orbi router, when trying to connect to the network it gives me a "DNS not found" i...
RawEddie wrote:I do, but my mesh system supports 2.4 and 5Ghz, which the device can choose depending many things i assume. My roku streaming stick is connected via the 2.4GHz band but my tv is connected via the 5Ghz.
wow....i believe ALL orbi's are mesh, but it's not the device that chooses. your roku is going to 2.4 because the orbi said so and the roku can operate in both freqs so it doesn't care, perhaps the PS4 can NOT.
That can or is most probable, but if i had my old router from my ISP, the PS4 would connect with the 5GHz band no problem. May i say that the first Generation of PS4's didn't support the 5GHz band but i have the Slim edition which does.
RawEddie wrote:That can or is most probable, but if i had my old router from my ISP, the PS4 would connect with the 5GHz band no problem. May i say that the first Generation of PS4's didn't support the 5GHz band but i have the Slim edition which does.
both does it support both freqs?
how is the PS4 setup....on the tv screen?
My ps4 does support both freqs, and what do you mean? do you want a picture or want me to describe it.
Yeah, thats why i kinda forgot about it, the extender connected via Ethernet to the main ORBI then from there connecting the PS4 to the 5Ghz band that the Extender is giving works fine, but at the cost of convenience, and slower wifi.
Try turning down the power output of the RBRs 2.4Ghz wifi radios from 100% to 25%, reboot the PS console after the change and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
You might turn Off any RBS temporarily while checking this.
RawEddie wrote:That can or is most probable, but if i had my old router from my ISP, the PS4 would connect with the 5GHz band no problem. May i say that the first Generation of PS4's didn't support the 5GHz band but i have the Slim edition which does.
RawEddie wrote:Yeah, thats why i kinda forgot about it, the extender connected via Ethernet to the main ORBI then from there connecting the PS4 to the 5Ghz band that the Extender is giving works fine, but at the cost of convenience, and slower wifi.
for now while you try to fix the PS4 I would drop the extender and try the orbi alone.
here's another read...you're not alone:
https://community.netgear.com/t5/Orbi-AX/NETGEAR-ORBI-connection-drops-with-PS4/td-p/1871923
in the thread above there are forum contacts that might be able to help.
or you can keep playing the 1000 questions game
good luck
