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Forum Discussion
BillYoung
Sep 14, 2021Luminary
Purple router ring- RBR50
To whom it may concern: My router ring color is purple. In an attempt to fix it, I changed from Router Mode to AP Mode. No change in ring color. I was looking for the post that talked about rout...
- Sep 14, 2021
Depending on how much effort has been put into customizing the Orbi configuration (assigning IP's, giving names to devices, etc.) the easiest step is to do a Factory Reset and start over.
https://www.youtube.com/watch?v=cMw4ePACgc4
(In my case, a reconfiguration takes me over two hours and it is my last resort when every other possible effort has failed.)
CrimpOn
Sep 14, 2021Guru - Experienced User
Router LED and Ring colors are explained here:
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
There must be at least one router in the network, either the ISP device or the Orbi. If the ISP device is "only a modem", then the Orbi cannot be placed in Access Point (AP) mode.
- CrimpOnSep 14, 2021Guru - Experienced User
Depending on how much effort has been put into customizing the Orbi configuration (assigning IP's, giving names to devices, etc.) the easiest step is to do a Factory Reset and start over.
https://www.youtube.com/watch?v=cMw4ePACgc4
(In my case, a reconfiguration takes me over two hours and it is my last resort when every other possible effort has failed.)
- BillYoungSep 14, 2021LuminaryI have done the factory reset. To get the ORBI back and running, I need the initial password for the network. I have lost the paper that had it.
Is there any way to retrieve it?- CrimpOnSep 14, 2021Guru - Experienced User
The initial WiFi name (SSID) and password are printed on the product label (bottom of case)