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Forum Discussion

statman66's avatar
statman66
Tutor
May 30, 2018
Solved

P/W Reset Questions

Q1:  What is the name of your first Netgear product?  Is this a trick question?  I'm sure it was not a question selected by me.  Is the anser on my router somewhere?
Troubleshooting
  • FURRYe38's avatar
    FURRYe38
    May 30, 2018

    There is no login needed after the factory reset. The set up wizard starts here immediately.

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 30, 2018

There is no login needed after the factory reset. The set up wizard starts here immediately.

 

statman66's avatar
statman66
Tutor
May 30, 2018

Did all this and now refuses to go to the orbilogin.net or com site.  Takes me to netgear site.  Am trying to clear Chrome, but doesn't want to clear.  Help!

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 30, 2018

    Disconnect the WAN cable from the wan port on the Router. Then try 192.168.1.1 after a factory reset. Try IE11 or FF browser.

     

    • statman66's avatar
      statman66
      Tutor
      May 30, 2018

      Tried that.  FF won't download.  I have a Mac so tried Safari.  No luck.  BTW, MAC says my IP address i 10.224.0.1

      • statman66's avatar
        statman66
        Tutor
        May 30, 2018

        Finally, download Orbi App to iPhone.  Think I was able to reset everything and WIFI working now.  Thanks