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Forum Discussion
Solved
P/W Reset Questions
Q1: What is the name of your first Netgear product? Is this a trick question? I'm sure it was not a question selected by me. Is the anser on my router somewhere?
There is no login needed after the factory reset. The set up wizard starts here immediately.
Did all this and now refuses to go to the orbilogin.net or com site. Takes me to netgear site. Am trying to clear Chrome, but doesn't want to clear. Help!
Disconnect the WAN cable from the wan port on the Router. Then try 192.168.1.1 after a factory reset. Try IE11 or FF browser.
Tried that. FF won't download. I have a Mac so tried Safari. No luck. BTW, MAC says my IP address i 10.224.0.1
Finally, download Orbi App to iPhone. Think I was able to reset everything and WIFI working now. Thanks
Are you sure your mac is connected to the router? Or the modem? Wired to the router and disable the mac's wifi radio?? Did you disconnect the WAN port from the ISP modem?
Seems like the modem is in router mode and the Orbi is detecting that the modem is using 192.168.1.1 and has change it's pool to a 10 address string.
Look at your macs networking settings for the connection your using. Look at the Gateway address, what is it's address here? Try this address in your safari browser...
Furrye38,
Guess I replied to someone else in theis trhead earlier. Yes, everything was hooked up correctly; I'm not a complete neophyte. But FINALLY, was able to access via iPhone Orbi App, which let me reconfigure thru my phone. Thanks for your help along the way. Still not sure about that screwy IP address though.