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Forum Discussion
Solved
P/W Reset Questions
Q1: What is the name of your first Netgear product? Is this a trick question? I'm sure it was not a question selected by me. Is the anser on my router somewhere?
There is no login needed after the factory reset. The set up wizard starts here immediately.
Are you sure your mac is connected to the router? Or the modem? Wired to the router and disable the mac's wifi radio?? Did you disconnect the WAN port from the ISP modem?
Seems like the modem is in router mode and the Orbi is detecting that the modem is using 192.168.1.1 and has change it's pool to a 10 address string.
Look at your macs networking settings for the connection your using. Look at the Gateway address, what is it's address here? Try this address in your safari browser...
Furrye38,
Guess I replied to someone else in theis trhead earlier. Yes, everything was hooked up correctly; I'm not a complete neophyte. But FINALLY, was able to access via iPhone Orbi App, which let me reconfigure thru my phone. Thanks for your help along the way. Still not sure about that screwy IP address though.
What is the Mfr and model# of your ISP modem?
Cisco DPC3941T provided by my cable company, Xfinity.
Any chance of getting this modem bridged or replaced with a modem only?
This is a gateway modem so it has a built in router already with wifi:
This is why your seeing 10 IP address on your PC thats connected to the Orbi, the modem is using 192.168.1.x pool and the Orbi auto adjusted for something different as it can't use the same IP pool as the modem.
I believe you can BYOM with xfinity.
Other option would be to use the modems DMZ for your Orbi router while using the Orbi in router mode, or configure the Orbi for AP mode.