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Forum Discussion
troutteaser
Aug 12, 2019Guide
QoS for Orbi RBR40
I have an Orbi RBR40 and Spectrum internet with 400 mbps, but I am having intermittent issues with voice quality for VOIP (webex, skype etc..) calls. I don't see a QoS setting for the RBR40. Are th...
FURRYe38
Aug 13, 2019Guru - Experienced User
Has a factory reset and setup from scratch been performed since the last FW update? I would try this. I would also give the following a try as well.
What devices are you having this problem with?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Try turning OFF the RBS for now and just test with the RBR with your voice devices. Then test with RBS online afterwards.
troutteaser wrote:I have an Orbi RBR40 and Spectrum internet with 400 mbps, but I am having intermittent issues with voice quality for VOIP (webex, skype etc..) calls. I don't see a QoS setting for the RBR40. Are there any other settings I can change to try and improve the robotic voices and video freezing. Happens for both ethernet and wifi connections.