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Forum Discussion
Rb50 constant traffic interruptions
I just got my Orbi system in December. I constantly have issues where devices take forever to load (if at all) web pages, on the internet and the lan. As well as things like my Roku accessing my Plex ...
What FW version did you install?
Was a full factory reset performed on both Router and Satellite(s) then set up from scratch?
Whats the Mfr and model# of the ISP modem the Orbi is connected to?
What channels are you using?
Sorry - missed your reply.
FW is sitting a V 2.1.2.18. Reports that it is the most recent. However I just noticed that another is available for download even though the admin interface states that it is up to date. But I have another thread open trying to address those questions.
A full factory reset was done earlier in my troubleshooting.
As for the model of hte camble modem... Hitron CGNM-2250
For the channels - 5ghz is sitting on Channel 48, nd 2.4 is set to "auto"
Thank you.
I recommend that you Update FW to v2.1.3.4, as you can manually download the files and update yourself. Update the satellite first then the router. Factor reset and set up from scratch after the update.
Your modem has a built in router and wifi:
http://www.hitron-americas.com/product/cgnm-2250/
Is this modem bridged and wireless disabled? It should be or use its DMZ for the Orbi router or use the modem as your main host router and configure the Orbi system in AP mode.
I have the modem setup as a bridge (wireless disabled), and the orbi deals with all things.
Good to know.
I recommend that you Update FW to v2.1.3.4, as you can manually download the files and update yourself. Update the satellite first then the router. Factor reset and set up from scratch after the update