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Forum Discussion
RBK 13 Wi-Fi is working but ethernet says there is no Internet
All of a sudden, my hardwired ethernet connection PC is not connecting to the Internet, but all of my Wi-Fi devices are. What is going on?
I don’t know how to check the firmware version, but like I said nothing has changed in months until this issue. Two days ago, I turned my computer on and there was no Internet icon in the system tray. When I tried to log into a website, it said there was no Internet and it has been downhill from there. I have tried rebooting the router, the modem, and the PC, running, diagnostics, etc., etc. etc. and nothing is working or helping.
Windows 10 includes a Network Troubleshooter. What does it report on the Ethernet interface?
Is there another device that can be connected to the RBK10 with an Ethernet cable?
(laptop, AppleTV, etc. Amazon sells Ethernet-USB adapters for under $10. I have enjoyed connecting smartphones, tablets, Chromebooks, and laptops which have no Ethernet port. - I have these adapters with both regular (USB-A) and with USB-C connectors.