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Forum Discussion
SF13
May 03, 2020Aspirant
RBK 23 creating unsafe wifi
Problem that when connected no sites work because it says it’s un safe and it cannot find ORBi on wifi network options.
SF13
May 04, 2020Aspirant
Thank and I wondered about that.
When I set it up it seemed okay and then it was looking for the Orb wifi (on the app) and it didn't apprear.
It also would not allow me to access any Google site (on work computers) so wondered why that would happen.
FURRYe38
May 05, 2020Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Built in router here by chance? If so, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Use a wired PC and a web browser to connect to the RBR and configure the RBRs wifi SSID name and password and security settings there. Be sure to change the wifi SSID Name to something custom and something you recognize on your wifi devices.