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Forum Discussion
Squonky
Jun 06, 2020Tutor
RBK 40 Firmware 2.5.1.16 Access control page blank
HI I updated to the above firmware, Now my satellite is shown as disconnected i the web client but not I the android all it is online. In the web clie t devices it shows I have access co trol tur...
CrimpOn
Jun 06, 2020Guru - Experienced User
This sounds like something "went bad" during the update. It may be time to "Factory Reset" the Orbi. This does not change the firmware version, but does reset every parameter to the default values, including parameters that may be hidden from the user. You can take a chance and save the configuration to a file on your computer (Advanced Tab, Administration, Backkup Settings)
Follow these steps to Factory Reset the router:
https://www.youtube.com/watch?v=cMw4ePACgc4
When you begin the startup, there will be an option to "Restore saved settings." Take that selection, browse to the saved configuration file, and upload it. This may "make things right". Or, the saved configuration file may be corrupted and you will need to reset again and this time go through the entire setup process.
Wish there were an easier way.
Squonky
Jun 07, 2020Tutor
Thanks , but no look, still the same.