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RBK-43S blocks HULU, Pandora, other streaming
Just bought a RBK-43S orbi router with 2 satellites from BestBuy. Set up and all tells me working ok. I can connect devices to oribi network but once i go to stream an app like HULU, Pandora, etc...
NOTE TO ALL
Thank you for the assistance.
- Changed ATT Modem - turned WiFi OFF
- Connected directly to ORBI via cable
- signed onto orbi login site;
- changed settings to AP
- ALL APPS working as expected.
thanks again
MDAK1ATL
Tell us about your modem?
Orbi firmware?
orbi firmware: V2.3.5.30
Modem is from ATT - Uverse
I do not see a mfr. but model number is 5268AC / FXN
Not sure if it matters, but when i open the Orbi App, dashboard shows the 2 satellites connected and any devices have i have connected. However, at the top, next to INTERNET it says "OFFLINE" but i can use the web for general purposes thru orbi
Hope that helps.
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
mdak1atl wrote:orbi firmware: V2.3.5.30
Modem is from ATT - Uverse
I do not see a mfr. but model number is 5268AC / FXN
Not sure if it matters, but when i open the Orbi App, dashboard shows the 2 satellites connected and any devices have i have connected. However, at the top, next to INTERNET it says "OFFLINE" but i can use the web for general purposes thru orbi
Hope that helps.
Thanks, seems abit complex for a novice network person like me. I will investingate the info and links. Thank you again. I have some questions down below in your text...
FURRYe38 wrote:Modem Combo Units:
This would be a double NAT (what is NAT?) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. Then use the Orbi router in router mode. It ORBI not in router mode now?
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
mdak1atl wrote:orbi firmware: V2.3.5.30
Modem is from ATT - Uverse
I do not see a mfr. but model number is 5268AC / FXN
Not sure if it matters, but when i open the Orbi App, dashboard shows the 2 satellites connected and any devices have i have connected. However, at the top, next to INTERNET it says "OFFLINE" but i can use the web for general purposes thru orbi
Hope that helps.
Network Address Translation (NAT) is the ability of a router to translate a public IP address to a private IP address and vice versa. It adds security to the network by keeping the private IP addresses hidden from the outside world.
When you hear people in here talk about NAT it's usually in a case of 2 routers in the same network.
It ORBI not in router mode now?
if you did nothing to it, it probably is which is your problem since the AT&T device is probably also in the router mode.
You may be dealing with a 2 router situation (Orbi + the AT&T)...??
What was your setup before the Orbi?
Before ORBI ---
Retired_Member wrote:You may be dealing with a 2 router situation (Orbi + the AT&T)...??
What was your setup before the Orbi?
Used ATT modem/router to connect all household devices - wired and wireless.
mdak1atl wrote:Before ORBI ---
Retired_Member wrote:You may be dealing with a 2 router situation (Orbi + the AT&T)...??
What was your setup before the Orbi?
Used ATT modem/router to connect all household devices - wired and wireless.This sounds like you did NOT have a second router. Now with the Orbi you bring another router in the picture which requires a differrent configeration. You made need to set the Orbi router in the AP mode.
