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Forum Discussion
sh2sg
May 07, 2019Apprentice
RBK-53: Strange problem after firmware upgrade
It is reproduceable, encountered the same problem since every 2.3.x firmware.
Login to Orbi admin,
On the firmware upgrade page, new version of firmware is available for RBR-50 and 2 RBS-50. ...
FURRYe38
May 07, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Has a factory reset and setup from scratch with out loading any saved backup config files been performed after v60 was loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
sh2sg
May 11, 2019Apprentice
this only happened 10 hours after firmware upgrade, and didn't come back again after the reboot. i dont think it has anything to do with house size, neighbors' wifi, distance etc.
devices had full signal to satellites but couldn't connect to them, it looked like IP conflict to me, after upgrade, satellites IP lease somehow became out of sync, expired 10 hours eariler soemthing and RBR-50 wasn't aware of it until reboot satellites.
RBR-50 is using in AP mode btw.
- FURRYe38May 13, 2019Guru - Experienced User
Please give feedback to the questions presented so we can get an idea of your situation.
Also try a full factory reset on the system and setup from scratch.