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Forum Discussion
RBK 753 constantly drops connection
My RBK753 worked great for 5 months, but the last month has been a disaster. I’ve spent countless hours with support. After working fine for 5 mos it began losing connection frequently. Tech support r...
Thx for the response the internet connection on the Orbi disconnects constantly. I can still see Orbi listed, but when it tries to connect it states no internet connection, it’s plugged directly into my fios router. If I plug another device into my fios router it works, so issue is with the Orbi itself. It seems the devices are still connected to Orbi WiFi, but states no internet connection
I’ve tried having the WiFi radio turned off and on on my fios, no difference either way.
I’m not familiar enough with the Admin pages and can only access them when I have a connection. Right now there is no connection to Orbi so I can’t go to admin page
I’ve tried having the WiFi radio turned off and on on my fios, no difference either way.
I’m not familiar enough with the Admin pages and can only access them when I have a connection. Right now there is no connection to Orbi so I can’t go to admin page
There is a difference between connection to Orbi and internet connection.
Fios assigns an IP address to the Orbi router (in AP mode, but we still call it the 'router').
If something is connected to the Orbi WiFi (even if it says "no internet") a web browser should be able to open the Orbi router by IP address, i.e. http://<ip of Orbi>.