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Forum Discussion
RBK 753 constantly drops connection
My RBK753 worked great for 5 months, but the last month has been a disaster. I’ve spent countless hours with support. After working fine for 5 mos it began losing connection frequently. Tech support r...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
The Orbi system relies on having a good connection from the host router or ISP modem/ONT. Make sure that these devices are working well.
- It’s the Fios quantum gateway g1100
Never had a problem with a stable internet connection from itTry the RBR in router mode with the IP address the RBR gets from the G1100 input in to it's DMZ. Does problem still continue?
Try powering OFF the RBR and G1100 for 30 seconds then back ON.
Has a factory reset and setup from scratch been performed since last FW update?https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQ
ajbecker8 wrote:
It’s the Fios quantum gateway g1100
Never had a problem with a stable internet connection from it- RBR was in router mode when all issues began. Tried factory resetting it multiple times with support. Support then recommended to put it in AP Mode because of a conflict with IPs with the Fios router
I did notice a firmware update and updated this morning. Orbi rebooted and haven’t had an internet connection through the Orbi since