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Jeffrey8942's avatar
Jeffrey8942
Follower
Mar 28, 2022

RBK13: can't detect orbi wifi

Use the App to install the Netgear RBK13, after connecting modem, router and satellites, the App ask for join OrbiXX wifi but unable to join. And no Orbi wifi in iphone setting.

Please help

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    what modem/gateway are you connecting the orbi to? 

    What firmware is on the orbi? 

    Does it work if you hardwire a pc/laptop into it and access it through the browser?