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Forum Discussion
Kygord800
Dec 01, 2020Aspirant
RBK13 hooked to a Cox router
I have an Orbi RBK13 hooked to the router provided to us by Cox. I'm noticing that I still have devices hooking up to the cox router and not the orbi's. Do I need to shut off the wifi on the Cox ro...
plemans
Dec 01, 2020Guru - Experienced User
Is it a modem/router combo device or just a router?
If its a modem/router combo device, I'd recommend disabling the router part entirely. (hint, disabling wifi doesn't disable the router portion) Contact the ISP for help with that.
Otherwise you'd be in a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
What actual cox devices do you have (model numbers)?