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Martha0325's avatar
Martha0325
Follower
Dec 11, 2020

Rbk13 Orbi

Hello I recently changed modems and internet companies and now my orbi won’t join network. Even after factory reset.

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?


    Martha0325 wrote:
    Hello I recently changed modems and internet companies and now my orbi won’t join network. Even after factory reset.