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Forum Discussion
striker69
Feb 27, 2021Star
RBK13 smart bulb disconnected or unresponsive
Trying To Use Smart Bulb And I Keep Getting Bulb Is Offline. When I First Installed The Orbi Router It Was Working Fine, Don't Know Why It Stopped. I've Since Uninstalled The Bulbs And Now Having Tro...
CrimpOn
Mar 01, 2021Guru - Experienced User
Would help to know the brand of smart bulb and smart plug (same? different?)
- striker69Mar 01, 2021Star
First Thanks For Your Reply, The Smart Bulbs Are Geeni And Smart Plugs Are Jinvoo. I Did Contact Support And They Had Me Try A Few Things. Smart Bulbs Connected But Not Working Through Alexa Even Though Alexa Notified Me They Were Connected. Living room Works, Bedroom Not Supported. They Both Work Through The Geeni App.
- CrimpOnMar 01, 2021Guru - Experienced User
Thanks. The problem with Geeni smart bulbs is Alexa integration, which does not sound like an "Orbi issue" since the bulbs work correctly with the Geeni app.
What is the issue with the Jinvoo smart plugs?
- striker69Mar 01, 2021Star
I Haven't Tried The Plugs, I Was Waiting To See If The Bulbs Work. Plus The Plugs Are Used For Christmas Stuff.
- striker69Mar 03, 2021Star
Turns Out Alexa Didn't Like The "Bedroom" Label, Changed It To Lamp And Now It's Working.
- CrimpOnMar 03, 2021Guru - Experienced User
Alexa is a prude? Oh, my.