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Forum Discussion
RBK13 Switching between satellites causes Authentication Error
I just bought an RBK13 (router with 2 satellites). I would contact support, but the support site is down! I'm having a problem where our cell phones (Moto G6 and G6 Power) disconnect and display a Au...
After about an hour, it started kicking devices off again. Clearly turning off the 2.4GHz SSID broadcast didn't make a difference.
dmulder wrote:After about an hour, it started kicking devices off again. Clearly turning off the 2.4GHz SSID broadcast didn't make a difference.
Can you please describe more about what happens. Does a phone produce the error only when it changes location?
Can you upload a screen shot of the error message?
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Are any other devices affected besides the two phones?