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Forum Discussion
Snir6590
Oct 20, 2019Aspirant
RBK13 wifi disconnecting problems
Hello guys, in the last few weeks im having some troubles with my ORBI RBK13 System(router is RBR40, and satellites is RBW30). first problem is the wifi keeps disconnecting for 2-5 seconds and t...
Snir6590
Oct 20, 2019Aspirant
Thank you for your replay.
I did exactly what you told.me step by step and its still disconnecting every time im playing somthing on my mobile phone, or browsing.
Another idea how to fix it ?
I did exactly what you told.me step by step and its still disconnecting every time im playing somthing on my mobile phone, or browsing.
Another idea how to fix it ?
ekhalil
Oct 21, 2019Master
What is the make and model of the ISP modem/router to which Orbi is connected please?
- Snir6590Oct 22, 2019AspirantIt is SAGEMCOM model f@st 3184
- ekhalilOct 22, 2019Master
Snir6590 wrote:
It is SAGEMCOM model f@st 3184Your ISP modem is also a router and I think that this is the reason for the issues you're seeing. Having two routers and DHCP servers will cause many such issues.
You have two options:
- Bridge the Sagemcom router. Look in the manual for something like QuickBridge or similar and follow instructions.
- Keep the Sagemcom as your main router nad set Orbi into AP mode. You can do this in the web GUI under >> ADVANCED >> Advanced >> Router / AP Mode
- Snir6590Oct 22, 2019AspirantYesterday i tried to use the orbi router on AP mode but it still had wifi issues and disconnections.
maybe ill try to bridge the sagemom instead ?