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Forum Discussion
RBK13 won't sync third satellite
Backgound: Firmware corruption in one of my old RBK13 satellites bricked it leaving me with one satellite and diminished coverage in one area of my home. I purchased a brand new RBK13 system after ...
Hello MikefromPA,
Welcome to the NETGEAR Community!
I understand you are having issues syncing the last RBS10 in your wireless network to your RBR10.
Please reset your RBS10 the sync it while it is close to your RBR10.
For more information about factory reset please navigate to the link below:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
Best,
Kevin
Community Team
Thanks for responding. I tried again per your request with the router and satellite located such that I both are just out of reach of my outstretched arms so 7 ft tops in same room with no obstructions. I got same result, finally ending with amber light on satellite.
I have tried the steps exactly as documented to sync. For my last attempt I had the satellite about 8 inches away from the router. I powered off one of the two connected routers and then tried my synch, still no joy. I have factory reset the satellite a half dozen times or more so far.